Envive TheaterStation products come with a standard three year limited warranty which covers the parts and workmanship. This standard warranty requires that the system be returned to Envive for repair. The customer or installer is responsible for shipping charges to Envive. Envive will repair and ship the unit back to the customer within 3-working days of receipt of the unit. Envive will use the same shipping method selected by the customer for shipment to Envive. For example, if the unit is returned to Envive by Next Day Air then we will ship it back by Next Day.
Replacement products used for repair after the first 30 days may be new or refurbished at Envive's discretion.
This warranty is limited and does not cover:
- Merchandise which is damaged by external causes such as accident abuse, or misuse including, but not limited to, force majeure events or acts of God.
- Defective, faulty, or unusable merchandise caused by unauthorized servicing or maintenance.
- Any usage that is not in accordance with product instructions, setup, or normal use.
- Any damage, death, or personal injury or other harm resulting from failure to follow the instructions provided with your Envive product.
- Problems caused by using accessories, parts, or components not supplied, supported, or sold by Envive or its subsidiaries or partners.
- Products for which Envive has not received full payment.
This warranty is non-transferable and applies only to the original buyer. Envive, Inc reserves the right to modify, nullify, or void any part of this warranty at any time.